New to Membrs? This section takes you from signing up to your first grant matches.
Your documents are how Isla learns about your charity without you typing it all out.
How Isla discovers UK grants, and how a candidate becomes an apply-ready funder in your pipeline.
The default paper-style desk — Today, pipeline, applications, reporting, and tenders, with Isla doing the heavy lifting. Hover the (i) icons in the app for quick explanations.
The fuller working environment for teams who want every control on screen — the complete pipeline board, detailed funder records, and uploads. Switch with the Simple / CRM toggle in the top bar.
Isla is your AI grant assistant. She can help with everything from finding grants to drafting applications.
Open Settings from the gear icon (desktop) or the Me tab (mobile). Everything is grouped into seven places: Organisations, How Isla works, Notifications, Connections, Advanced, Plan & billing, and Account.
Quick answers to common questions about Membrs.
Contact Support
Still need help? We are here for you. Choose the way that works best.
Chat with Isla
Isla can answer most questions instantly. Open the app and click the Ask Isla chat bubble in the top bar.
Email Us
Send us an email at support@membrs.ai and we will get back to you within one working day.
Visit Our Website
Find more resources, guides, and updates at our landing page
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